With online sales now accounting for a larger than ever percentage of an organisations total sales it stands to reason that every step possible needs to be taken to ensure ecommerce sites are fully functional 24/7.
Cart Viper understands these concerns and have a number of support packages in place to give you the peace of mind knowing that there will be a member of our team on hand to answer any questions or resolve any issues you may have.
We offer a number of paid support offers to suite every budget and organisation type:
- Access to support forums
- Email contact with developers
- All emails and posts will be replied to in a prompt fashion during UK business hours Monday - Friday (8am - 6pm GMT) excluding UK public holidays.
- Priority will be given to standard support customers over community support customers.
- Hot fixes released for bugs.
- Access to support forums.
- Direct email contact with developers.
- All emails and posts will be replied to in a prompt fashion during UK business hours (8am - 6pm GMT) 7 days a week excluding UK public holidays.
- Priority will be given to enterprise support customers over community and standard support customers.
- Hot fixes released for bugs
- Discounted rates on all custom development work.
Use coupon code SUPPORT to receive a 25% discount on all our support packages, so don’t delay as this offer is only valid until 30th April 2014!