January 18, 2013 18:05
Cart Viper the DNN ecommerce solution has supported customers leaving product reviews since version 1.0, however in release 1.6.1 we have added in the ability for the store owner to respond to product reviews and have the admin comments outputted along with the product review.
This new feature increases the ability for the owner to communicate with their customers and encourages a more social aspect to your store.
Responding to a review is straightforward simply select the review you want to reply to from the review admin section and you will be greeted with the below UI:
Once your reply has been saved it will then be outputted below the original customers review:
The admin reply is purely driven by CSS, so you are free to format this as per your needs to match the look and feel of your existing site. This as well as numerous new features are available in Cart Viper 1.6.1 that comes complete with a free 14 day trial.