Dear [CUSTOMERNAME]
You recently placed an order with [STORENAME]
This order ([ORDERID]) is awaiting moderation by the customer manager assigned for your account, once the order has been moderated you will be informed.
If you have any questions about this, please feel free to contact us at [STOREEMAIL], or simply reply to this message.
You can check the status of your order at any time by logging in to our site and clicking the My Account link.
Once again, thank you for your order.